Report Update: Jaguar Didn't Lose 40,000 Cars After All
Earlier this week, we reported that Jaguar had lost 40,000 vehicles due to issues from its ongoing cyberattack, but that story turned out to be based on an erroneous report from Automotive News. The automaker reached out to our sister site Autoguide to say that it did have visibility and control of those vehicles, though the cyberattack’s other impacts are still being felt.
The cyberattack hit Jaguar Land Rover hard, leading to production shutdowns, data losses, and more. The automaker’s dealer network resorted to completing transactions on paper, and the impacts are being felt along Jaguar’s supply chain. Some say the costs could add up to millions of pounds per day, and the shutdowns aren’t good news for the automaker’s 40,000 UK workers.
Jaguar has hired cybersecurity experts to investigate the breach and help prevent future attacks. It has said that no customer data was lost, but advises owners to be cautious of phishing and hacking attempts. That said, the efforts haven’t sped up the factories’ reopening, as Jaguar extended the production pause while the recovery process continues.
This is obviously bad news for Jaguar and the UK. The automaker is in the middle of a massive transformation effort that will completely change its vehicle offerings, but it’s in a very precarious position while that happens. Whatever the outcome, the rest of the industry will be watching closely, as they’ll want to avoid falling into the same situation.
[Images: Jaguar]
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Chris grew up in, under, and around cars, but took the long way around to becoming an automotive writer. After a career in technology consulting and a trip through business school, Chris began writing about the automotive industry as a way to reconnect with his passion and get behind the wheel of a new car every week. He focuses on taking complex industry stories and making them digestible by any reader. Just don’t expect him to stay away from high-mileage Porsches.
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Hard to lose customer data if you have no customers.
Can they lose this concept?