VW CEO: 'We Have to Become Relevant in the U.S'

Matt Posky
by Matt Posky

Volkswagen CEO Herbert Diess has explained that the automaker would very much like to get back in to the United States’ good graces now that it has cut ties with Russia. With the future of Europe looking shaky, VW is hoping to maintain its position as the best-selling brand in China and start making inroads in America after burning a few bridges there.

Despite the Dieselgate scandal being seven years in the rearview mirror, the automaker is still coping with the resulting financial penalties and the resulting decision to scale back its U.S. aspirations a tad until its electric models hit the road. But the company has always had an issue understanding what American drivers wanted, resulting in boom and bust phases for the company until it manages to solve the puzzle. The most common issue was an inability to adhere to ever-changing emissions standards. But there are also periods where the manufacturer was snubbed for offering subpar electrical equipment or simply having a lineup that was out of sync with American tastes. But Volkswagen has historically enjoyed a resurgence after making the necessary changes and Diess is hoping for another comeback.

After enjoying a whopping 467,408 U.S. deliveries in 2012, VW rapidly began losing its share of the market. The emissions scandal only made things worse and the automaker failed to gain any ground until 2017. Unfortunately, subsequent growth has been slow and the business has had trouble garnering more than 360,000 sales in a single year.

“I think we didn’t take the US customer seriously enough. We tried to sell the European product here in the U.S.” Diess told 60 Minutes in a recent interview. “We have to become relevant in the U.S. And we are in the right way.”

According to the segment, the “right way” involves electrifying everything in its lineup and making sure its plant in Chattanooga, TN, likewise makes the transition. The factory will soon be producing the battery-electric ID.4 crossover, which VW thinks will be the EV that resonates best with American consumers.

But there are still headwinds to contend with. Americans have expressed less interest in EVs than car buyers in other developed nations and VW still has to sell combustion vehicles at healthy volumes to rationalize its status as the world’s largest automaker by revenue, second-largest by sales, and third-largest by market capitalization. It’s also enduring a lot of the same economic pressures as its peers, if not more so. Volkswagen was one of the first businesses to shutter factories in Russia this year and was forced to stall numerous assembly lines in Germany as a result — not that things were going swimmingly beforehand.

While the war in Ukraine has indeed impacted the global economy and complicated international trade, it’s also become a popular scapegoat for businesses and governments that were seeing problems prior to the conflict. Truth be told, the automotive sector was already in trouble before a single Russian boot touched Ukrainian soil. The industry entered into 2022 coping with inflation, supply chains that had not yet recovered from two years of COVID restrictions and chip shortages, and studies were showing that general productivity was on the decline pretty much everywhere on the planet.

Meanwhile, Volkswagen saw IG Metall threatening a labor revolt based on what it claimed was lopsided compensation for executives and shareholders while workers simply had to watch the wealth gap widen. The union had likewise grown annoyed with the company’s decision to prioritize all-electric vehicles, saying they would result in fewer factory jobs. As currencies started losing their value, line workers demanded a wage increase and finally got their wish in April of 2021.

However, VW kicked off 2022 with Diess suggesting further complications would “lead to huge price increases [and] scarcity of energy and inflation.” Shortly thereafter, the business announced that the situation with Russia had made it exceedingly difficult to continue operations in Europe as if everything was normal and would be instituting a new plan that placed a greater emphasis on China and the United States. We know that the automaker was having trouble procuring electrical components and basically stopped receiving wiring harnesses once the war broke out in Ukraine. But Volkswagen Group had also spent the last few years coping with chip shortages and absentee components anyway and botched the launches of a few key products (e.g. Golf and ID.4) before Eastern Europe went into battle mode.

It would be easy to frame VW Group’s recent messaging as little more than an effort to relax investors during a period of economic uncertainty, and there’s certainly some of that taking place here. CEO Diess undoubtedly wants to present a brave face for its troubles in Europe while making sure its biggest market (China) understands it will not be abandoned. The company is attempting to convey something similar to the United States, which is backed up by promises of increased localization and additional investments in Chattanooga. That entails a very real $7.1 billion dollar investment to set the stage for 25 new electric models it wants to sell in the U.S. by 2023.

[Image: Volkswagen Group]

Matt Posky
Matt Posky

Consumer advocate tracking industry trends and regulations. Before joining TTAC, Matt spent a decade working for marketing and research firms based in NYC. Clients included several of the world’s largest automakers, global tire brands, and aftermarket part suppliers. Dissatisfied, he pivoted to writing about cars. Since then, he has become an ardent supporter of the right-to-repair movement, been interviewed about the automotive sector by national broadcasts, participated in a few amateur rallying events, and driven more rental cars than anyone ever should. Handy with a wrench, Matt grew up surrounded by Detroit auto workers and learned to drive by twelve. A contrarian, Matt claims to prefer understeer and motorcycles.

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  • Mustangfast Mustangfast on Apr 24, 2022

    “25 new electric models it wants to sell in the US by 2023” As in the 2023 that’s 7 months away?! From the factory not yet making even the ID4? To include models clearly not even designed? What are they smoking?

  • Sumgai1986 Sumgai1986 on Apr 28, 2022

    Volkswagen has never appealed to me. It feels like they've picked a market niche where everyone else does something better. If I want reliable, I buy Japanese. If I want luxury, I buy MB or Lexus. If I want technology, I buy Tesla. If I want low price, I buy domestic or Korean. If I want cargo/towing, I don't even have an option at VW. So why do I even need VW at this point? I don't.

    • Sumgai1986 Sumgai1986 on Apr 28, 2022

      This is business school 101. Pick a market niche without much competition and make the best damn product you can. VW trying to catch too many rabbits at once and isn't getting any of them.

  • Amwhalbi My 1972 Mercury Capri was my first stick shift car. God, I miss that thing. It was a blast to drive.
  • Vid169489471 The technology exists today to produce a variable color temperature (kelvin) LED lamp. It can vary from 2700k that soft orange look to 6500k the bright daylight with the bluish tint.Since everything in a late model car is computer controlled, it would be an easy task to write a few lines of code that enables your vehicle to not only dim down from hi to low beam but to shift color temp down to the 2700k range for oncoming traffic, then back up to 5000k once oncoming traffic has passed. For the operator it would be automatic and seamless. For older cars they could be retrofitted with LEDs that are 2700k on low beam and 5000k on hi beam. As far as standards, there could be a lumens max, and a minimum. Several States already have minimum lumen standards going back to the old incandescent bulbs. Why not update these to national standards.
  • Jam169859557 More regulation is needed for ALL vehicle lighting systems. [list=1][*]The lighting that is most blinding are the rapidly flashing red, blue and amber lights on emergency vehicles. The lights themselves are blinding, flashing so rapidly that it's impossible for even the sharpest eyes to adjust. What's worse, is the nature of the emergency requires a careful view of the area surrounding the emergency vehicle. There is something going on that needs to be seen. More flashing lights is not the solution.[/*][*]Brighter headlights need to be regulated. The tall riding vehicles do not need headlights positioned so high that they blind drivers in lower riding vehicles. And those heasdlights need to be aimed properly. When I first started driving my 2020 Subaru Outback, many drivers would flash their lights, hoping I would dim my lights. This stopped after I performed am easy adjustment that tilted the beam lower. Late model Subaru headlamps are designed with a sharp cutoff that project less glare above the hood line. When the headlights are properly aimed, other drivers are not blinded by the beam.[/*][*]Customized light assemblies make it more difficult to see the marker lights (tail lamps, turn signals and side marker lamps) that have been tinted. There are many municiple codes that prohibit this tinting, but these laws are seldom enforced.[/*][/list=1]Solutions: Tight controls on emergency vehicle lighting. In trying to make these vehicles more visible, a dangerous side effect is reducing the ability of drivers to see the surrounding perils.Headlight design regulations that reduce the height of the headlight assemblies. Just because a pickup truck has a hood that sits 4 feet abouve the pavement, it does not mean the headlights need to be so high. Owneres should maintain proper adjustments to their vehicle headlights.Establish and enforce regulation requiring a illumination standard be followed.
  • Stl170698708 as someone who hates big government, and their interference;but you can add me to the list of people that are blinded by the lights.unfortunately "the poop is out of the horse and no way is it going back in"They have had 5 years to make lights bigger, badder and brighter because in the vehicle work it is go big or go home!Trucks are the worst because so many people use them to express their dominance and that is big, big, big $$ both at the Original Purchase and in the Aftermarket world.If, we are so lucky to get some good government regulation on this it will also take some very good Court enforcement to get the aftermarket people with fines and lawsuits.Much like the EPA did with the Diesel Tuner Industry that felt emission regulations didn't apply to them.This is from someone that owns said pickup truck with the same bright headlights,but i only use the truck when I have too and always turn off the Fog lights when driving in traffic.
  • Art65765977 I saw a porsche 911 with the most amazing headlights from behind approaching the Sunshine skyway in Florida. The pattern was 108 degrees across sweeping the road like a broom. My brother and I were amazed. I don't know what it looked like from the front but i am sure it was better than American cars
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