Ram, Porsche Lead Way in J.D. Power Quality

by Matthew Guy

Published: June 27th, 2024

ram porsche lead way in j d power quality

While one would hope their brand-new vehicle would have a measure of quality right out of the box, analytics company J.D. Power nevertheless continues to issue awards for vehicles which manage to not fall apart in the first three months of ownership.

Specifically, the U.S. Initial Quality (IQS) Study measures initial vehicle quality during the first 90 days of ownership, tracking problems per one hundred vehicles (PP100). It is based on responses from about 99,144 buyers and lessees of new 2024 model-year vehicles and focuses on ten vehicle categories including infotainment, powertrain, driving experience, and other areas of the car.

Alert readers will note some of those categories feature parts of the car which can frustration even if they are working precisely as designed. In fact, the analytics company specifically calls out problems such as issues connecting with smartphone mirroring or confusing touchscreen controls. In other words, the IQS survey will penalize a car if Android Auto doesn’t connect or if its transmission reduces itself to 10,000 oily bottlecaps. We will argue the latter is of greater consequence.

Anyway, this year’s data was taken between July 2023 and May 2024. Ram is the highest-ranking brand overall in initial quality with a score of 149 PP100. Among mass market brands, Chevrolet (160 PP100) ranks second and Hyundai (162 PP100) ranks third. Among premium brands, Porsche gets the highest with a score of 172 PP100. Lexus (174 PP100) is awarded second and Genesis (184 PP100) earns a bronze.

The industry average is 195 PP100 but mass market brands, bought by plebians such as this author, outperformed the mean with a combined average of 181 PP100. Gas- and diesel-powered vehicles average 180 PP100 this year, while BEVs are 86 points higher at 266 PP100. Feel free to use our always-spirited comments section and draw yer own conclusions about these numbers.

[Images: Ram]

Become a TTAC insider. Get the latest news, features, TTAC takes, and everything else that gets to the truth about cars first by subscribing to our newsletter.

#J.D.Power #Quality #Ram #Porsche

Matthew Guy

Matthew buys, sells, fixes, & races cars. As a human index of auto & auction knowledge, he is fond of making money and offering loud opinions.

More by Matthew Guy

Comments

Join the conversation

3 of 40 comments

Big Oil on Jun 29, 2024
IQS has become meaningless, because its essentially a measure of how amenable the buyer is to change. The top problems are customers not understanding infotainment icons; customers frustrated with Android and Apple CarPlay; and customers not understanding in-vehicle controls. So the "winners" are the companies that make the fewest changes to the interior. How is that a measure of quality? It isn't.

Like Reply
- Bd2 on Jun 30, 2024
  It's a measure of usability and hence, satisfaction. Also, if controls are too complicated to access, it can be a safety issue.
  
  Like
3-On-The-Tree on Jun 30, 2024
My experience with my F-150 forever soured my opinion of Fords in addition to the confirming the need for extended Warranties for American vehicles.

Like Reply

Recent Comments

Peeryog Everytime I see one I am reminded of the current Santa Fe. And vice versa.
Original Guy I watched that Moscow parade thing. (With the Cyrillic captions because my Russian is a little rough.) I won't give the whole thing away, but it started off with a couple of dudes riding around in stupid useless convertibles, standing up like Hitler, who I'm pretty sure was an actual Nazi. They drove around in circles and kept stopping to ask if anyone had seen all the missing military equipment, and all the guys kept moaning back, that no, they hadn't, ask the next section of guys.They looked around for someone shorter and sicker-looking than Putin but they were unsuccessful so they let him speak.The North Korean military was there, I guess the invasion has begun. The North Korean guys were skinny but their rifles were nicely polished, I guess they have plenty of time on their hands between meals.Some of the Russian military guys carried little white flags, I assume they keep those handy in case they run across any U.S. Marines.
Marc J Rauch EBFlexing on ur mom - Ethanol is compatible with more types of rubber, plastic, and metal than gasoline and aromatics. This means that ethanol is less corrosive. The bottom line is that long before ethanol could have any damaging effect on any engine component, gasoline and aromatics would have already damaged the components. And the addition of ethanol doesn't exacerbate the problems caused by gasoline and aromatics; it actually helps mitigate them.
Original Guy Today I learned that a reverse brake bleeder (and a long borescope) can be helpful if you are autistic and don't have any friends and no one wants to work with you to bleed your brakes. Also it is quick, once you figure out the process.When Canada assembled my truck back in circa 1995, they apparently used a different clip to attach the brake pedal (and switch) to the brake booster than what is technically called for. It is tough to realize this when the spring steel clip flies off to who knows where. Of course I ordered the wrong clip trying to match the style that I saw buried up in the dash before it flew away. My truck now has the 'correct' clip, everyone can relax.I ordered some more brake fluid (DOT 3, nothing fancy) but it turns out I still have two fresh bottles (my shelves aren't empty, I just have too many shelves).Went to install my fancy new Optima YellowTop battery and it turns out I need a new side post terminal bolt. (Yet another order placed, bring on THE TARIFFS.) It would be a shame to strip out the threads on a nice new battery, no?Good news: The longer it takes me to get my truck started again, the more I save on fuel. 😁
Normie Weekends here would be a great time for everyone to join in praise of dog dish hubcaps on body-color matched steelies!