Tesla Cybertruck Buyers Report Receiving Dirty Vehicles

Chris Teague
by Chris Teague

The Tesla Cybertruck’s launch has been anything but smooth, as several issues have popped up in the EV’s first year on the market. Owners have complained about everything from trim pieces falling off to the truck randomly shutting down, and now, some are saying their new, $100,000-plus trucks are arriving dirty.


Buyers said that their new trucks arrived looking like they had already been used off-road or in dirty areas, with at least one reporting that the Cybertruck was delivered with spots and a sticky residue that took rubbing alcohol to remove. Dirty floormats, dust, and other issues have been reported on social media.


Tesla’s delivery centers are slammed trying to get orders out the door, which means that the pre-delivery process is often rushed. One worker told The Wall Street Journal that the automaker had given them confusing directions on how to clean the truck, with another saying the stainless steel behemoth takes more than two times the detailing time that a Model Y requires.

Some owners have looked to aftermarket wraps and other products to hide the hard-to-clean spots, but many are understandably frustrated that their six-figure purchase came coated in dirt and grime. At the same time, the owners who The Wall Street Journal interviewed said they remained happy with their purchase, though it’s hard to imagine an everyday car buyer would have the same reaction as a Tesla diehard.  


[Images: Tesla]


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Chris Teague
Chris Teague

Chris grew up in, under, and around cars, but took the long way around to becoming an automotive writer. After a career in technology consulting and a trip through business school, Chris began writing about the automotive industry as a way to reconnect with his passion and get behind the wheel of a new car every week. He focuses on taking complex industry stories and making them digestible by any reader. Just don’t expect him to stay away from high-mileage Porsches.

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  • Jalop1991 Jalop1991 on Aug 19, 2024
    hey, marketing agreements are profitable!
  • Jeff Jeff on Aug 20, 2024
    I thought Tesla could do no wrong they are perfect as well as their fearless leader Elon Musk. Shouldn't we all believe the Cybertruck is the best truck on the market and it is perfect in every way because Musk is perfect and should be worshiped as a god. There are no defects in the Cybertruck it is perfect in every way and you as a consumer should be glad that Tesla is willing to take your 100k and you should personally thank Elon Musk for that opportunity. Tesla buyers should thank Elon for the opportunity to get shafted.
    • See 3 previous
    • Jeff Jeff on Aug 21, 2024
      You missed the sarcasm. Musk believes he can do no wrong and the Cybertruck was his idea. Cybertruck is today's Delorean, Edsel, and Aztek except the Edsel and Aztek were not really bad just ugly. Bad and ugly is not a winning formula for a vehicle. Watch Hoovie's Garage along with some other You Tubes and you will know how bad the Cybertruck is. To call it a turd is an understatement.
  • Namesakeone It should be a name that evoques the wild west, that emphasizes the go-anywhere nature of how an SUV should be used. Something like a wild animal, maybe something like a horse. I've got it! How about . . . Mustang! Oh, wait. They already did that, didn't they?
  • Slavuta There Used to be Pontiac Trans Sport.... That "Trans Sport" part has a totally new meaning these days
  • 210delray You need to change the headline -- it's a 2025 model.
  • Jeff How about Aspire for a new subcompact crossover from Ford because it aspires to be bigger and its buyers would aspire for a better vehicle if they could afford it.
  • Jeff Carlos Travares wants to cut costs by 1/3. I don't see Chrysler or Dodge surviving too much longer especially since they are being literally starved for product. The success of the new Charger could extend Dodge a few more years but a failure might be a quick end to Dodge. I could see Stellantis moving more manufacturing for Jeep and Ram to Mexico which I believe will eventually be the only surviving brands of the old Chrysler. As for the Durango if it continues it will not be for too many more years it is an outdated product that I doubt will be redesigned especially when Jeep has a comparable product. Stellantis needs to address the high dealer inventory level by giving better incentives and low interest rates to clear excessive inventory.
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